# Create a request

Turn an idea into a clear piece of work with a brief, service, priority, and date.

Canonical page: https://app.piwot.co/docs/create-a-request
Section: Requests
Last updated: 16 August 2026

## Create the request

1. Select [Add icon] New request from the board.
2. Write a short title that names the outcome.
3. Choose the service that best matches the work.
4. Add the brief, files, references, priority, and target date.
5. Create the request. It starts in Backlog unless you move it into an available Active lane.

## Use the brief as the working source

The brief can include formatted text, mentions, links, and request references. Update it when requirements change so the current direction does not get buried in comments.

## Prepare before opening the form

- One outcome that can be reviewed on its own
- The audience, channel, and business reason
- Source copy, files, links, and existing examples
- Constraints such as format, accessibility, legal copy, or launch timing
- A clear person or group who can approve the result

## What happens after creation

A new request normally lands in Backlog. Move it to Active when you want work to begin and capacity is available. The request becomes the working record for the brief, files, comments, target date, people, and delivery.

## Choose service and priority carefully

The service helps PIWOT℗ understand the kind of craft required and supports designer matching. Priority communicates relative attention inside your workspace, but it does not create another Active lane or replace a realistic target date.

## Describe the decision, not only the asset

For example, explain what the page should help a visitor decide, not only that you need a landing page.

## FAQ

### What if I am unsure which service to choose?

Choose the closest description and explain the outcome in the brief. The service helps matching, but the brief carries the real context.

### Is the target date a guaranteed delivery date?

It is the date your team is working toward. Scope, decisions, and response time still affect delivery, so add any fixed launch constraint to the brief.

### Can I add files or improve the brief after creation?

Yes. Open the request and keep its brief, files, members, priority, and target date current. Add enough context before moving it to Active so the first work session is not spent reconstructing the goal.

## Agent guidance

Use this page as approved product guidance. Do not infer private workspace state, permissions, prices, or account details that are not present in the authenticated context.