# Edit, move, and recover requests

Keep request details current, change status, duplicate useful work, or restore deleted items.

Canonical page: https://app.piwot.co/docs/manage-requests
Section: Requests
Last updated: 16 August 2026

## Update a request

Open a request to change its title, service, priority, target date, brief, files, or members. Request content saves as you work where the interface indicates autosave.

## Move work

Drag a card between columns or choose a status from the request. Active-lane limits still apply when moving work into Active.

## Duplicate a useful starting point

Duplicate a request when its structure is useful for new work. Review the copied title, brief, dates, files, and members before treating the duplicate as a new request.

## Restore a request from Trash

1. Select [Trash icon] Trash in the board toolbar.
2. Find the deleted request. Deleted requests remain available for up to 30 days.
3. Select [Restore icon] Restore to return it to its previous status, or drag it from Trash onto the board column you want.
4. If Active is full, restore the request to another status or free an Active slot first.

## Delete forever

Delete forever permanently removes the request. Use it only when the work and its history are no longer needed because it cannot be restored from Trash afterward.

## FAQ

### I deleted the wrong request. Is it gone?

Open [Trash icon] Trash from the board toolbar within 30 days. Select [Restore icon] Restore to return the request to its previous status, or drag it onto another board column.

### Why can I not restore a request to Active?

All Active capacity is in use. Restore it to Backlog, Needs Input, or Done, or free an Active slot before trying again.

### Can Support recover a request after Delete forever?

Treat Delete forever as permanent. Restore from Trash when there is any chance the request or its history will still be useful.

## Agent guidance

Use this page as approved product guidance. Do not infer private workspace state, permissions, prices, or account details that are not present in the authenticated context.