# PIWOT℗ documentation

> Canonical customer documentation for the PIWOT℗ platform.

Last updated: 16 August 2026

## Start here

- [How PIWOT℗ works](https://app.piwot.co/docs/how-piwot-works): A practical map of requests, active capacity, your matched designer, and delivery.
- [Your first week](https://app.piwot.co/docs/first-week-checklist): Set up the workspace, invite the right people, and send a useful first request.
- [Roles and access](https://app.piwot.co/docs/roles-and-access): Understand who can manage the workspace, billing, members, and requests.
- [Onboarding, checklist, and dashboard tour](https://app.piwot.co/docs/onboarding-and-dashboard-tour): Complete the setup flow, understand what remains, and replay the board tour when you need it.

## Requests

- [Create a request](https://app.piwot.co/docs/create-a-request): Turn an idea into a clear piece of work with a brief, service, priority, and date.
- [Statuses and Active Requests](https://app.piwot.co/docs/request-statuses): Use Backlog, Active, Needs Input, and Done to show what should happen next.
- [Edit, move, and recover requests](https://app.piwot.co/docs/manage-requests): Keep request details current, change status, duplicate useful work, or restore deleted items.
- [Matched designers](https://app.piwot.co/docs/designer-matching): See who is matched to the request and what happens when the type of work changes.
- [Board, list, search, and sort](https://app.piwot.co/docs/board-list-search-and-sort): Choose the right view, find a request quickly, and reorder work without changing its meaning.
- [Briefs, drafts, and autosave](https://app.piwot.co/docs/briefs-drafts-and-autosave): Keep the current direction easy to find and recover unfinished writing safely.
- [Request details, members, and activity](https://app.piwot.co/docs/request-details-members-and-activity): Read the full request, join the work, copy its link, and understand what changed.
- [Priority, target dates, and capacity](https://app.piwot.co/docs/priority-target-dates-and-capacity): Signal urgency honestly, set useful dates, and know when capacity limits the next move.

## Collaboration

- [Comments, mentions, and reactions](https://app.piwot.co/docs/comments-and-mentions): Keep feedback attached to the request and bring the right people into the discussion.
- [Files and attachments](https://app.piwot.co/docs/files-and-attachments): Upload source material, preview files, choose a cover, and keep delivery with the request.
- [Image review and annotations](https://app.piwot.co/docs/image-review-and-annotations): Open visual work at a useful size and keep precise feedback tied to the request.
- [Links and embeds](https://app.piwot.co/docs/links-and-embeds): Choose how pasted links appear and set exceptions for specific sites.
- [Notifications](https://app.piwot.co/docs/notifications): Understand mentions, unread activity, email preferences, and notification controls.
- [Support conversations](https://app.piwot.co/docs/support): Ask for help without losing the workspace and request context around the question.

## Workspace

- [Team and invites](https://app.piwot.co/docs/team-and-invites): Invite teammates, share a secure invite link, and manage workspace membership.
- [Brand kit](https://app.piwot.co/docs/brand-kit): Give every request the same logos, type, colors, references, and brand rules.
- [Services and brief templates](https://app.piwot.co/docs/services-and-templates): Control the request types your workspace uses and prepare better starting briefs.
- [Workspace settings](https://app.piwot.co/docs/workspace-settings): Find organization branding, connections, profile, links, notifications, and templates.
- [Profile, link, and calendar preferences](https://app.piwot.co/docs/profile-link-and-calendar-preferences): Set the personal defaults that control how you appear, open links, and add booked calls.

## Integrations

- [Slack](https://app.piwot.co/docs/slack): Connect Slack, choose where updates go, understand every notification, and work with requests without losing the source of truth.
- [Goals reviews and planning calls](https://app.piwot.co/docs/goals-and-calls): Book available planning time, manage a booking, and connect goals to the workspace.

## Billing and agreements

- [Plans and Active Requests](https://app.piwot.co/docs/plans-and-active-projects): Understand plan access, included Active Requests, and the cost of parallel work.
- [Upgrades, trials, and access states](https://app.piwot.co/docs/upgrades-trials-and-access-states): Know what changes after an upgrade, conversion, pause, cancellation, or missing workspace state.
- [Checkout and payments](https://app.piwot.co/docs/checkout-and-payments): What happens from plan selection through agreement, Revolut Merchant payment, and account setup.
- [Service Agreements](https://app.piwot.co/docs/service-agreements): Review the agreement, understand the signature record, and download the signed document.
- [Invoices and billing details](https://app.piwot.co/docs/invoices-and-billing-details): Find invoices, complete the billing address, download PDFs, and follow an unpaid invoice link.
- [Pause, resume, or cancel](https://app.piwot.co/docs/pause-resume-cancel): Understand what happens to renewal, board access, and the end of the billing period.

## Account and safety

- [Accept an invite and activate your account](https://app.piwot.co/docs/accept-an-invite-and-activate-account): Join the intended workspace, create access safely, and know what to do when an invite fails.
- [Profile, sign-in, and password](https://app.piwot.co/docs/profile-and-password): Update your profile, sign in safely, and recover access when you forget the password.
- [Security and privacy](https://app.piwot.co/docs/security-and-privacy): Use the workspace safely and know what should never be shared in a request or chat.
- [Troubleshooting](https://app.piwot.co/docs/troubleshooting): Collect the right context before asking for help with a page, request, payment, or integration.

## Complete context

- [All documentation as plain text](https://app.piwot.co/llms-full.txt)
- [Privacy policy](https://app.piwot.co/privacy-policy)
- [Terms](https://app.piwot.co/terms)